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| author | Daniel Veillard <veillard@src.gnome.org> | 2003-01-10 09:23:19 +0000 |
|---|---|---|
| committer | Daniel Veillard <veillard@src.gnome.org> | 2003-01-10 09:23:19 +0000 |
| commit | e87939b65dd8cd369feeef995c2d324f77da0452 (patch) | |
| tree | a6c8a51e612299fd1e21fa429d5b20659a8433b3 /doc/bugs.html | |
| parent | a404cd96b1a65f503dc6e6eeaf0f61e1ec620f67 (diff) | |
| download | libxslt-e87939b65dd8cd369feeef995c2d324f77da0452.tar.gz libxslt-e87939b65dd8cd369feeef995c2d324f77da0452.tar.bz2 libxslt-e87939b65dd8cd369feeef995c2d324f77da0452.zip | |
Be really clear about support guidelines, Daniel
Diffstat (limited to 'doc/bugs.html')
| -rw-r--r-- | doc/bugs.html | 22 |
1 files changed, 21 insertions, 1 deletions
diff --git a/doc/bugs.html b/doc/bugs.html index bf881b17..39849a3b 100644 --- a/doc/bugs.html +++ b/doc/bugs.html @@ -117,7 +117,8 @@ for portability problem, it makes things really harder to track and in some cases I'm not the best person to answer a given question, ask the list instead. <strong>Do not send code, I won't debug it</strong> (but patches are really appreciated!).</p> -<p>Check the following too before posting:</p> +<p>Check the following too <span style="color: #E50000">before +posting</span>:</p> <ul> <li> <a href="search.php">use the search engine</a> to get informations @@ -136,6 +137,25 @@ really appreciated!).</p> <li>Please send the command showing the error as well as the input and stylesheet (as an attachment)</li> </ul> +<p>Then send the bug with associated informations to reproduce it to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> list; if it's really libxslt +related I will approve it. Please do not send mail to me directly, it makes +things really hard to track and in some cases I am not the best person to +answer a given question, ask on the list.</p> +<p>To <span style="color: #E50000">be really clear about support</span>:</p> +<ul> +<li>Support or help <span style="color: #E50000">request MUST be sent to + the list or on bugzilla</span> in case of problems, so that the Question + and Answers can be shared publicly. Failing to do so carries the implicit + message "I want free support but I don't want to share the benefits with + others" and is not welcome.</li> + <li>There is <span style="color: #E50000">no garantee for support</span>, + if your question remains unanswered after a week, repost it, making sure + you gave all the detail needed and the informations requested.</li> + <li>Failing to provide informations as requested or double checking first + for prior feedback also carries the implicit message "the time of the + library maintainers is less valuable than my time" and might not be + welcome.</li> +</ul> <p>Of course, bugs reports with a suggested patch for fixing them will probably be processed faster.</p> <p>If you're looking for help, a quick look at <a href="http://mail.gnome.org/archives/xslt/">the list archive</a> may actually |